Arteora Crafts Workshop
Website: www.arteoracrafts.com

Last updated: 2025-12

1. Introduction

Welcome to Arteora Crafts Workshop (“we”, “us”, or “our”).
We operate the website www.arteoracrafts.com (the “Site”) and are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our products.

By accessing the Site, you agree that you have read, understood, and accepted all terms of this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

2.1 Personal Information Provided by You

When you interact with our Site, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Payment information (processed securely by third-party processors; we do not store full card details)

2.2 Automatically-Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking data
  • Pages viewed, time spent on pages, referring URLs

This information is used for analytics, website optimization, and improving customer experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate regarding orders, promotions, and updates
  • Improve and optimize our Site
  • Prevent fraud and enhance security
  • Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties to operate our business:

4.1 Service Providers

Such as:

  • Payment processors
  • Shipping and logistics companies
  • Email marketing tools
  • Analytics services (e.g., Google Analytics)
  • Website hosting providers

4.2 Legal Requirements

We may share information if required to:

  • Comply with applicable laws
  • Respond to legal requests
  • Protect the rights, property, or safety of our company or customers

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to:

  • Remember your preferences
  • Enhance shopping experience
  • Analyze website traffic and trends

You can disable cookies through your browser settings, but certain features of the Site may not function properly.

6. Payment Security

All payments are processed by secure third-party payment gateways.
We do not store or have access to your full credit card information.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes stated in this policy
  • Comply with accounting and legal obligations

You may request deletion of your data at any time (see Section 10).

8. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our Site is not intended for children under 16.
We do not knowingly collect information from minors.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Withdraw consent
  • Request data portability
  • Opt out of marketing emails

To exercise any rights, please contact us at:
📧 handmade@arteoracrafts.com
📞 +8619030811860

11. Data Transfers (International Customers)

As a Workshop and website based in China, your information may be stored or processed in China or other countries.
By using our Site, you consent to such data transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.

13. Contact Us

For questions about our Privacy Policy or any concerns, please contact us:

Arteora Crafts Workshop
🌐 www.arteoracrafts.com
📧 handmade@arteoracrafts.com
📞 +8619030811860